Recent polls run by Computer Weekly show that ensuring the right information is available to the right people, has the highest rating (25%) in terms of importance within a business’s strategy. And with more remote working than ever, this can be an issue.
Central to a good information strategy is having all the right data in one place, linked by common references e.g. purchase order or project number. A properly structured Electronic Document Management System such as mstore will give you this. With all relevant related documents available electronically, information on projects and processes can be easily made available internally and externally, on line. Add collaborative workflow and everyone who has input can make their contribution when ever and wherever they are.
And by opening the access up to customers to relevant sets of the information e.g. via an extranet, not only can you cut queries, but you can add value to your service; a key to retaining business in an ever more competitive world.
A well structured information management system will have a short ROI, and will provide the model to take advantage of the upturn when it comes, by giving current staff back time to take up expansion opportunities.
For further advice and guidance contact The IPC Group on 08081 45 46 47